How does the City read the water meters?

Some of our meters have electronic reading devices that allow the meter reader to drive or walk past your home and pick up the reading remotely. Some meters are touch read which allow the meter reader to touch the device on the top of the meter and obtain the reading. Some meters are visually read and the meter reader enters the data on an electronic handheld device. The electronic read and touch read meters are of the same design as the manual read meters with manual read dials that are always the official read in case a question comes up regarding the accuracy of the meter. Every meter is read every month by a meter reader. The meter readings are downloaded into billing software to calculate the amount of water usage. That information is used to generate water bills monthly.

Show All Answers

1. How is my water bill measured, read and billed?
2. How do water meters measure water usage?
3. How does the City read the water meters?
4. How accurate are the water meters?
5. What causes high water bills?
6. How many gallons can a small leak use during one month?
7. Why is my meter box full of dirt?
8. Who to call with questions or high water bill concerns?