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1. My building project needs to be inspected. How soon can I get it done?

While inspections are performed daily, a 24-hour advance notice is required. Call 541-469-1135 to schedule an inspection.

2. What codes do I need to use when I design my plans?

The City follows Oregon Building Codes. You can call the Oregon Building Codes Division at 503-378-4133 for more information. Oregon Building Codes

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1. How do I request a public record?

Public records may be requested using a Public Records Request Form and Fee Worksheet, available at City Hall. Depending on the records being requested, a fee or fees may be required. For more information, contact the City Recorder at (541) 469-1102.

Public Records Request Form

2. What do I need to do to receive notice of an upcoming City Council meeting?

You can sign up to receive notifications of City Council and other City meetings and information using Notify Me. Notify Me

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1. I’m interested in relocating my business to Brookings. Where can I get information about business incentives?

The City of Brookings wants your business. Start by contacting Sam Baugh at South Coast Development Council at 1-541-888-7003 or by email at sam@scdcinc.org. Sam will assist you with property location, zoning questions, and business licensing. These services are provided free of charge.

2. Where can I get information on demographics, fees, and other information I need to decide if Brookings is the right place to locate my business?

The City of Brookings wants your business. Start by contacting Sam Baugh at South Coast Development Council at 1-541-888-7003 or by email at sam@scdcinc.org. Sam can provide you with information about our City and will assist you with property location, zoning questions, and business licensing. These services are provided free of charge.

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1. How do I get a business license?

You can obtain a City business license by filling out an application and paying the required fee. Application and guidelines are available at the Utility Billing counter in City Hall. Call (541) 469-1125 for more information. Business Licenses

2. How do I get my water and sewer service started?

In order to get water and sewer service started, you will need to fill out a Start Service Form and present it in person at the Utility Billing counter at City Hall. Forms and detailed information are available at the Utility Billing counter at City Hall. For more information call (541) 469-1125. Utility Billing

3. Can I charge to paint street addresses on curbs?

Yes, you need to apply for a Curb Painting Permit by filling out an application and paying the required fee. Regulations and application are available at the Public Works/Visitor Center Information Center. Call (541) 469-1103 for more information.

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1. How do I obtain a burn permit?

You can apply for a burn permit at the Utility Billing counter in City Hall. Call (541) 469-1141 or (541) 469-1142 to learn more about what and when you can burn.

2. Where do I sign up to become a volunteer firefighter?

Drop by the office at 898 Elk Drive or call (541) 469-1141 or (541) 469-1142 to find out how to become a volunteer firefighter.

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1. Where is the library in Brookings?

The Chetco Community Public Library is located on Alter Street

2. How can I pay my bill online?

The city offers several ways to efficiently pay your bills online.

3. Does the city allow facility reservations?

Many of the city's park facilities are available for event reservations. To view a park area for your event, go to the Parks and Facilities page or call 541-469-1103 to make reservations.

4. How can I apply for a permit?

Visit our Applications and Permits page to find the permit form you need.

5. Does the city have a municipal code?

View the Brookings Municipal Code page for more information.

6. Who can I contact to connect to city utilities?

Visit our Utility Billing page for information about connecting to city utilities.

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1. How do I contact a City Department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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1. I was cited into Brookings Municipal Court for a traffic violation. Can I just pay the fine or do I need to appear in court first?

Yes, you can pay your fine without appearing in court, as long as it is paid prior to the date to appear supplied on your citation. Fines may be paid by mail or at the Utility Payment window in City Hall. Address payments to:
Municipal Court
898 Elk Dr.
Brookings, OR 97415

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1. How do I donate to a park project or fund?

You can donate to a number of park projects and funds using our on-line donation form. Just click on the link below. Donation Form

2. How do I become a Park Ranger?

Applications to become a Park Ranger are available at the Water Payment window in City Hall. Rangers patrol the City's designated public spaces and provide information of interest to residents and visitors.

3. Can I rent a park for a wedding, birthday party or family reunion?

Yes, there are areas in Azalea Park and Easy Manor Park that are perfect for these types of events.

4. When does the swimming pool open and how much does it cost to swim?

The City pool is open June through August. You can find the current swim schedule, fees and various swim programs on the Pool Schedule. Pool Schedule

5. How do I rent a park for an event?

Contact 541-469-1103 to find out if the desired park is available on the date of your event. Fill out a Park Use Application Form which is available online and return with the required deposit.

6. How do I reserve the Capella By The Sea?

The Capella by the Sea is available to rent for weddings, memorials, and other events. The facility accommodates 49 people, rents hourly with a two hour minimum, and requires a deposit and event insurance for the day. To reserve call 541-469-1103. Application packets and fee information are available online.

Parks and Facilities

7. Why is an insurance policy required when I rent a park for an event?

Event insurance for the day is required whenever anyone rents a City facility. Without insurance, you may be personally responsible for the payment of claims for bodily injury or property damage. You may purchase event insurance through an insurance agent or thru an online agency.

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1. When do I need a public works permit?

Public Works permits are required for any work performed in the public right of way or on City-owned facilities. For more information about Public Works permits and the permitting process, contact the Public Works Supervisor at (541) 469-1171.

2. How can I get Public Works permit and how long will it take to get my project approved once it’s submitted?

Right of Way (ROW) Permit applications are available at the Utility Payment window in City Hall at 898 Elk Drive. Permit approval takes about a week for small projects. Larger projects requiring engineering approval and cost estimates take longer. Right of Way (ROW) Permit Application

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1. How do I appeal a land use decision?

The land use appeal process begins with the application and ends with a decision by the City Council. More detailed information on this process is provided in the appeal process information sheet or by calling (541) 469-1103. Appeal Process Information Sheet

2. What are the City’s sign regulations?

You can find out about the City’s sign regulations in the sign guideline information sheet located on this website or by calling (541) 469-1103. Sign Guideline Information Sheet

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1. How do I obtain a copy of a police report?

You must submit a written request for the report or submit the request in person at the Police Department. There is a fee for copies of police reports. If the report has been submitted to the District Attorney, you will need to contact the District Attorney's Office at (541) 247-3242.

2. My vehicle was impounded by the Brookings Police Department. How do I get it back?

The registered owner of the vehicle must come to the Brookings Police Department and provide proof of ownership, proof of current insurance, and a cash payment of $100.

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1. Where do I pay my traffic ticket?

If you were cited into Brookings Municipal Court, you can pay your fine at the Utility Payment Counter at City Hall at 898 Elk Drive.

If you were cited into Circuit Court, you will need to call (541) 247-4511 for your payment options.

2. How do I obtain a burn permit?

You can apply for a burn permit at the Utility Billing counter in City Hall. Call (541) 469-1141 or (541) 469-1142 to learn more about what and when you can burn.

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1. How do I find out where my sewer line is located?

While sewer lines located on private property (sewer laterals) are the responsibility of the property owner, Public Works may be able to assist you in determining an approximate location. Call (541) 469-1171 for assistance.

2. I want to add a light fixture in my house. Do I need a permit?

Yes. All electrical permits and inspections are done by the State of Oregon. Call (541) 396-2148 for the Coquille field office of the State Building Codes Division.

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1. The empty lot next to my house is overgrown with weeds. Who cuts weeds on vacant lots?

Individual property owners are responsible for keeping weeds under control on their lots. If weeds become a fire hazard, the Fire Department will issue an abatement notice. Report overgrown weeds by completing a Report a Concern form or by calling the Fire Department at (541) 469-1151. Report a Concern Request Tracker

2. My street is in poor condition. When will it get fixed?

Street projects are funded under the City’s Capital Improvements Plan. Because funds are limited, street projects are prioritized by their use and overall driving surface conditions. To find out your street’s priority, contact (541) 469-1171.

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1. The drain on my street is backing up. How do I report it?

You can report drainage issues by submitting a Report a Concern form or by calling (541) 469-1171. Report a Concern

2. My streetlight is out. Who replaces it?

The Coos-Curry Electric Cooperative maintains street lights located on public property. You can contact them at (541) 469-2103.

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1. Who can I talk to about questions on my water or sewer billing?

Call the Finance Department (541) 469-1125.

2. I'm new in Brookings, where do I sign up for water and sewer service.

Water and sewer service are both provided by the City of Brookings and can be arranged at the City of Brookings Finance Department, City Hall, 898 Elk Drive, from 9 to noon and 12:30 to 4:30, Monday thru Friday.

3. Where can I report concerns about my drinking water?

You can report issues with your drinking water by completing a Report a Concern form or by calling (541) 412-0424. Report a Concern

4. Where do I get information about the quality of my water?

Brookings water meets and, in most cases, far exceeds all federal and state requirements. The City of Brookings conducts about 2,000 tests on drinking water every year. Each year, the City is required to produce a Consumer Confidence Report (CCR) and send it to all water customers. This report is also posted on the website. Still have questions? Call (541) 412-0424 for more information. Consumer Confidence Report

5. Is Brookings water hard or soft?

Our water is soft.

6. Is fluoride naturally found in the water in Brookings or is it added?

Fluoride is found naturally in the water at well below State and Environmental Protection Agency standards. The maximum contaminant level is 4 MG/L. Our latest test shows: Non-detected at 0.1 MG/L. We have the capability to add fluoride to the drinking water but we do not do so.

7. How much drinking water does Brookings produce in one year?

The average Brookings citizen uses about 125 gallons of water per day, and public schools and parks use about 60,000 gallons per day. To meet the City's demand for safe, potable water, the city treats between 350 to 400 million gallons of water each year, transmitting it through over 26.5 miles of pipe.

8. What should I do if my sewer backs up?

First determine if your drain line is clear to the city's main, you may need a plumber to do this. Once you know your line is clear, during normal work hours, call (541) 469-1125; if it is after hours or a weekend call the Police Department at (541) 469-3118 and Public Works will be be called to investigate the blockage.

9. Where is my sewer line?

Sewer laterals are the property owners responsibility and inspected at the time of construction, however, a look at the Public Works map can usually give a good idea of the approximate location.

10. Is it safe to use tap water in my fish tanks?

It is safe if you first check the chlorine level with a chlorine test kit purchased at pet or pool supply stores. Most people let the water stand overnight uncovered before putting it into the tank or fish into the water. This allows the chlorine in the water to dissipate. Check with your pet store for further details about acceptable chlorine levels for your fish.

11. I live in Harbor, where do I sign up for water and sewer service?

Contact Harbor Sanitary District, (541) 469-5225.

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1. How is my water bill measured, read and billed?

The City of Brookings provides water to over 3,000 customers. The City reads water meters monthly to determine each customer’s water usage for the current month.

2. How do water meters measure water usage?

The City’s water meters are mechanical and measure the volume of water as it passes through the meter.

The passing of water rotates the internal mechanism that changes the odometer. If there is no water movement through the meter body, the odometer will not change. The odometers capture the amount of water used citywide as every customer has at least one water meter on their property. The unit of measure used by the City’s water meters is cubic feet. There are 7.48 gallons in one cubic foot. The meter dial is like the odometer on a car. It continually reads the water consumption and is a cumulative total of the water that has run through that meter since it was installed.

3. How does the City read the meters?

Some of our meters have electronic reading devices that allow the meter reader to drive or walk past your home and pick up the reading remotely. Some meters are touch read which allow the meter reader to touch the device on the top of the meter and obtain the reading. Some meters are visually read and the meter reader enters the data on an electronic handheld device. The electronic read and touch read meters are of the same design as the manual read meters with manual read dials that are always the official read in case a question comes up regarding the accuracy of the meter. Every meter is read by a meter reader every month. The meter readings are downloaded into billing software to calculate the amount of water usage. That information is used to generate the water bills monthly.

4. How accurate are the meters?

All meters are calibrated and tested in the factory before they are shipped. The American Water Works Association requires meters to be within 98.5 and 101.5% accuracy to be usable. This allows for an error rate of 1.5% low or high. Much like an automobile, the meter slows down and eventually can stop registering completely, but it cannot arbitrarily run faster than it was designed to run. The mechanical parts are not capable of “speeding up” or registering a significantly higher reading than actual. A meter registering 10,000 cubic feet of usage when the usage was actually 2,000 cubic feet would be like a vehicle with a maximum speed of 100 mph suddenly being able to run at speeds of 500 mph. It isn’t mechanically possible.

There is no need to be concerned if your meter readings are somewhat inconsistent. It is common for your water bill to fluctuate a little from month to month.

5. What causes high water bills?

The number one cause for a high water bill is a water leak. Leaks can occur anywhere on your plumbing system, irrigation system, kitchen, bathroom fixtures, etc. Sometimes leaks are visible and sometimes they are not.

You can do a quick check to determine if you may have a leak by doing the following:
• Go to the meter, if the meter is registering usage, you have a leak
• If you have a shut off valve at the house, turn the water off at the shut off value
• Go to the meter….if the meter is moving, that would indicate the leak is outside. If the meter has stopped moving, that would indicate the leak is inside

Toilet Leaks
The most common leak is a toilet leak. Toilets can run without visible or audible evidence. A malfunctioning toilet can cause your water to continually run into the bowl and, if undetected, it can cause a high water bill. Replacing your internal toilet mechanisms annually can help prevent this type of leak.

To help detect a toilet leak, you can do the following test.
1. Remove the tank lid of the toilet.
2. Flush your toilet as usual.
3. Drop about 4 to 5 food coloring drops in the toilet tank.
4. Replace the toilet lid and wait 30 minutes.
5. Survey the toilet bowl, if the water is colored, there is a leak.

Sprinkler Systems
Sprinkler systems are another common source of a leak. The system may have a malfunctioning sprinkler timer that is running your system longer than you planned or for more days than you intended. Or there is an underground leak in sprinkler system that is not visible above ground and would only affect your usage during the time the sprinkler system is being used.

Monitoring your meter readings daily for a period of time may help you determine if the leak is in your irrigation system. Keep track of your readings and calculate your usage on days you use the sprinkler system versus those days your do not use the system. You can also do a meter reading before and after running your sprinkler system to get a clearer picture of your water usage for the sprinkler system alone.

Underground Leaks
Many leaks occur underground and can leak thousands of gallons without visible evidence. Some companies or plumbers have underground leak detection devices.

When consumption is higher than normal, the City does a re-read of the meter. When the rereads is done, a visual check for evidence of leakage as indicated on the meter is also done.

6. How many gallons can a small leak use during one month?

Leak Size Monthly Usage

1/16” 25,000 gallons
1/8” 100,000 gallons
3/16” 220,000 gallons
1/4" 400,000 gallons

It is to your advantage to repair all leaks and drips as soon as detected.

7. Why is my meter box full of dirt?

It is very common for meter boxes to become filled with dirt, leaves and other yard debris. There are many factors that contribute to this. Meter boxes are generally slightly lower than ground level and are also typically at lower spots so all run off makes it into the meter box. Even when a meter box is cleaned out, it is common to find the meter covered the following month. All it takes is a good rain or watering of the lawn for dirt to resettle your meter from run-off. Dirt over the meter does not mean your meter is not being read.

It is the resident’s responsibility to keep the meter box free of garbage cans, boxes, piles of yard waste, parked vehicles or anything else that would cause a meter to be inaccessible. Please do not install fences, lawn decorations, or plant trees or shrubs which restrict access to the meter.

8. Who to Call With Questions or High Bill Concerns?

For all billing inquiries, please contact City of Brookings Water Department at 541-469-1125.